IT Support Contract
Pay a fixed monthly fee for the following services:
- Multiple call outs (SLA dependent)
- Web hosting
- Telephonic support
- Remote Support
- Regular maintenance inspections
- Virus detection and removal
- Data Recovery**
- Network maintenance and repairs*
- Software installations and upgrades*
- Hardware installations and upgrades*
Monthly Maintenance Contract
Pay a fixed monthly fee and BonaFide IT will come out once a month to perform maintenance on your IT related systems.
Maintenance tasks performed are:
- Anti virus and windows updates
- Server maintenance*
- Network maintenance*
- Hardware maintenance*
At BonaFide IT we perform small and medium sized network installations and carry out ongoing network maintenance as and when needed. Our work is not limited to wired installations (Cat5, Cat6 etc) but extends to the more complex wireless systems certain clients may require.
Buying, installing and configuring a new server can be a daunting task. So why not let us take care of it for you. Not only will we ensure that you get the best servers for the best prices but we will also ensure that they are configured to run at their optimum with as little downtime to ensure the least interruption to your operations.
Support for desktop users (either telephonic, remote or on-site)
Where possible we will deploy remote desktop solutions on client PC’s to enable fast, remote troubleshooting.
Give us a call and we’ll talk you through the steps needed to fix the problem. If the problem cannot be solved telephonically, there is no need to worry as a technician will be dispatched ASAP to resolve the problem.
BonaFide IT will design a custom, five star website to meet your specific needs and all requirements. Where required we work with affiliate partners should your requirements be for a complex, database driven website.
We offer affordable webhosting specifically suited to each clients’ needs. We provide both Unix and Windows based hosting platforms, from simple, cost effective solutions, through larger more complex database provision and dedicated server solutions.
We offer various Wired and Wireless connectivity packages to suit your home or business requirements. Should you be a larger corporate with the need for dedicated data lines or high volume data needs, we have various business based solutions for these.
Due to the prevalence of converged technologies, we now offer installations and support of various CCTV systems IP or analog.
Point of Sale
We offer retail stores the ability to install POS systems and support these on maintenance contracts